Return Policy

At The Christian Girl Boutique, we want you to love every piece you purchase! If you’re not completely satisfied, we’re here to make returns and exchanges simple and hassle-free.

Eligibility for Returns & Exchanges

We gladly accept returns or exchanges if requests are submitted within 7 days of receiving your order. Once return label is emailed the customer will then have 30 days to return the item(s) provided the items meet the following conditions:

• The item return request was submitted within 7 days of delivery date.
• Unworn & Unwashed: Items must be in their original condition, free from stains, perfume, or damage.
• Original Tags & Packaging: All tags must be attached, and items should be returned in their original packaging.
• Final Sale Items: Clearance items are not eligible for return.

How to Initiate a Return or Exchange

• Submit a Request (return/refund): Email us at [Support@tgcb.store] with your order number and reason for return/exchange with a picture of item tag and packaging if wrong size or damage to the item within 7 days of the delivery date of item.
• Receive a Return Label: If your return is approved, we will provide a return shipping label. (Return shipping fees may apply; however, label is free.)
• Ship Your Item: Package your item securely and send it back within 30 days of receiving the return label.
• Refund Process: Once we receive and inspect the item, we will issue a refund within 3 to 5 business days. 

Refunds & Processing Time

• Refunds will be issued to your original payment method.
• Shipping fees are non-refundable unless the return is due to a mistake on our part.
• If an item is returned in unsellable condition, we reserve the right to decline the refund.

Defective or Incorrect Items

We sincerely apologize for any defects or mistakes! If you received a damaged or incorrect item, please contact us within 7 days of delivery, so we can resolve the issue promptly.

Exchanges

• Need a different size or color? Let us know! If customer wants to exchange for a different size or completely different item customer must re-purchase proper item size or product of their choice. Upon return of the original item the funds will be refunded for previous items within 3 to 5 business days.